SFNY REFUND/ CANCELLATION POLICY:

CANCELLATION BY PARTICIPANT

SFNY’s Summer Intensive is a unique, invite-only experience, one that requires the artistic and financial commitment of its participants.

You may submit a refund request no more than seven (7) days after your first payment and receive a (75%) refund. After the deadline, no refunds will be given. There are no other refunds offered. All cancellations made after the refund deadlines will be forfeited by the registrant or credit card holder.

 

REFUND DEADLINES:

SESSION 1:                  Refund Deadline         May 8th, 2017, 5:00pm EST
SESSION 2:                 Refund Deadline         June 8th, 2017, 5:00pm EST

All refund requests must be submitted via email to info@sfny.com by the credit card holder before 5:00pm EST on the respective refund deadline days. Refund requests must include the name of the credit card holder, name of the attendee, and transaction number. Cancellations received after the strict stated deadline will not be eligible for a refund.

No-shows will not receive refunds. There will be no refunds, partial or full, for individual classes missed by the participant. There will be no refunds, partial or full, for performers who are late to attending classes. 

These above policies apply to all SFNY Sessions. Please read all individual event information thoroughly. We are unable to make any exceptions to the refund policy. We appreciate your understanding and compliance.

CANCELLATION BY SFNY

Straight From New York (SFNY) reserves the right refuse/ cancel Session registrations at any time. If SFNY cancels a registration, registrants will be offered a full refund.

SFNY reserves the right to cancel a Session due to inclement weather, or other circumstances which would make the event non-viable. If SFNY cancels a Session, registrants will be offered a full refund.  Should circumstances arise that result in the postponement of a Session, registrants will have the option to either receive a full refund or transfer registration to the same Session at a new, future date.

In the event that a specific class within a Session is hindered by inclement weather or other unforeseen circumstances, a significant effort will be made by SFNY to reschedule the lost portion within the first or second week of the Session.